FAQ
Q.
Is there a physical retail location where I can check out the products ?
A.
Not at the moment. We operate as an online portal, which includes a retail store.
Q.
Where are the products located ?
A.
In the warehouses across the US, Canada, UK, Germany, Netherlands, Latvia, Slovenia, Poland, Spain, Australia, China. We are working on adding new locations.
Q.
How fast is the delivery?
A.
Fast delivery globally. Most items are received within 7-14 business days, which may inflate slightly during the holiday seasons.
Q.
What are the shipping charges?
A.
Shipping is no longer free as of 1/1/2025. Cost will mostly depend on the item specifics and location.
Q.
Will I pay sales tax on my order?
A.
As required by law, you will pay taxes applicable to your state and city.
Q.
I can't find the art piece I want to buy. Can I send you my file for printing ?
A.
Generally yes. We would be happy to include your file in our collection if it fits in style, presents no ownership issues, and is of high printable quality.
Q.
Is there a program for wholesale purchases for art and gift shops?
A.
The possibility of wholesale is open, although it would be more of a special case, as our main sales channel is retail. Feel free to send any such offers or proposals.
Q.
I cannot find the answer to my question, can I contact you?
A.
Yes. Send your question via email, and you will be contacted back within 1-2 business days, excluding weekends and holidays.