FAQ
Q.
Is there a physical retail location where I can check out the products ?
A.
Not at the moment. We operate as an online portal, which includes a retail store.
Q.
Where are the products located ?
A.
In the warehouses across the US and EU. We are constantly working on adding new locations.
Q.
How fast is the delivery?
A.
Fast delivery to both the US and EU. Most items are received within 7-10 days, which may inflate slightly during the holiday seasons.
Q.
What are the shipping charges outside of the US or EU?
A.
Shipping cost will mostly depend on the item specifics and your region. In case you are in an uncommon location, you should contact us before ordering.
Q.
Will I pay sales tax on my order?
A.
As required by law, you will pay taxes applicable to your state and city.
Q.
What if I love the art piece itself and don't see it printed on the item I want? Can I contact you and ask you to print it for me on my item of choice?
A.
Generally yes, for a small extra charge. Possible exceptions include art prints and phone cases, not suitable for some specific designs.
Q.
I can't find the art piece I wanted to buy. Can I send you my file for printing ?
A.
Generally yes. We would be happy to include your file in our collection if it fits in style, presents no ownership issues, and is of high printable quality.
Q.
Is there a program for wholesale purchases for art and gift shops?
A.
The possibility of wholesale is open, although it would be more of a special case, as our main sales channel is retail. Feel free to send any such offers or proposals.
Q.
I cannot find the answer to my question, can I contact you?
A.
Yes. Send your question via email, and you will be contacted back within 1-2 business days.